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Frequently Asked Questions

General

  • Is eversign really free?

    Absolutely — using the Free Plan you will be able to send and sign up to 5 documents per month. Once you or your business requires you to send more, our premium subscription plans offer even more flexibility and features.

  • Can I upgrade, downgrade and cancel anytime?

    Yes, just like throughout the signup process you will be able to upgrade and downgrade your subscription level as well as change your payment frequency at any time and how many times you like.

  • Do I need a credit card?

    Nope — to use eversign for free a credit card won't be required. If you ever decide to upgrade your account to a more powerful subscription plan, you can add your billing details easily through your account dashboard.

  • Are my documents safe?

    Keeping your data secure is one of our top priorities — that's why we monitor our server & storage systems 24/7 and process only 256-bit HTTPS encrypted data. Our industry-leading and tamper-evident setup allows us to securely sync your data with the cloud.

  • Does eversign work on my Mac, PC and mobile device?

    Absolutely — since eversign is a web-based application you'll be able to keep track of your documents using any device with an internet connection — whether you're at home, in the office or on the go.

  • Who's there when I need help?

    We are — if you ever have any questions or concerns, need technical support or help getting started with eversign, just send us a quick email to support@apilayer.com. Our support team will be with you shortly.

More Questions?

The eversign platform comes with an extensive Help Resource Center focused on answering any questions you may have — maybe even before you have them.

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